St. Andrews Clinics provide a friendly but professional environment for many of your medical needs under one roof.

St. Andrews Clinics is adhering strictly to all mitigation measures and all visitors must comply or be refused entry.

 

APPOINTMENTS

• Clinics are strictly by appointment; no walk-ins are accepted.

• Appointments cannot be made in person but by phone, WhatsApp message or email.

• You will be asked about your requirements, as well as risks of exposure to, or symptoms of, COVID.

• Failure to disclose such information may result in a refusal.

• Some requests may be directed to the particular doctor for vetting.

• Callers with any COVID symptoms will be asked to call 111 for a swab test first, and must produce a negative result before being given an appointment.

 

ARRIVING FOR YOUR APPOINTMENT

• In order to maintain social distancing, the waiting room will not be used.

• On arrival, do not walk in, but phone the receptionist to announce you have arrived.

• You will be asked to wait outside, or ideally in your car.

• In order to avoid unnecessary crowding, do not arrive early for your appointment.

• Maintain a safe distance of 2m from others even while waiting outside.

 

ADMITTANCE TO CLINIC

• Once it is your turn you will be called or contacted.

• MASKS must be worn at all times in the clinic, covering nose, mouth, and chin.

• Visors alone are not advisable, and hence discouraged. Masks can be purchased from the reception.

• Please use the sanitisers available at the door or by the reception on your way in and way out.

• Maintain social distancing whilst inside or queuing for the receptionist.

• Cashless methods of payments would be preferred.

 

ACCOMPANYING A PATIENT

This is at the discretion of each practitioner. Most accept one person accompanying a patient. For safety reasons, women attending for gynae or antenatal ultrasounds cannot be accompanied at all. Please ask for clarification when making an appointment.